Website Privacy Policy

Introduction

ReliefNow Inc. ("Company") respects your privacy and is committed to protecting it through Company’s compliance with this policy.

This policy describes the types of information Company may collect from you or that you may provide when you visit the website www.reliefnow.com (the "Website") and Company's practices for collecting, using, maintaining, protecting, and disclosing such information.

This policy applies to information Company collects:

• On the Website.
• In email, text, and other electronic messages between you and the Website.
• When you interact with Company's advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

It does not apply to information collected by:

• The Company offline or through any other means, including on any other website operated by Company or any third party (including the Company's affiliates and subsidiaries); or
• Any third party (including the Company's affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or through the Website.

Please read this policy carefully to understand the Company’s policies and practices regarding your information and how the Company will treat it. If you do not agree with the Company’s policies and practices, your choice is not to use the Website. By accessing or using the Website, you agree to the terms of this policy. This policy may change from time to time (see the section below under the heading "Changes to Company’s Privacy Policy"). Your continued use of the Website after the Company make changes is deemed to be your acceptance of any such changes, so please check the policy periodically for updates.

Children Under the Age of 16

The Website is not intended for use by children under 16 years of age. No one under age 16 may provide any information to or on the Website. Company does not knowingly collect Personal Information (as defined below) from children under 16. If you are under 16, do not: (i) use or provide any information on or through the Website or any of its features, (ii) register on the Website, (iii) make any purchases through the Website, (iv) use any of the interactive or public comment features of this Website, or (v) provide any information about yourself to the Company, including your name, address, telephone number, email address, or any screen name or user name you may use. If Company learns that it has collected or received Personal Information from a child under 16 without verification of parental consent, Company will delete such information. If you believe Company may have any information from or about a child under 16 that was obtained without Company's verification of parental consent, please contact Company at privacy@reliefnow.com.

Residents of certain states, which residents are under 13, 16, or 18 years of age, may have additional rights regarding the collection and sale of their Personal Information. Please see Your State Privacy Rights for more information

Information Company Collects About You and How Company Collects It

The Company may collect several types of information from and about users of the Website, including information:

• by which you may be personally identified, such as name, mailing address, email address, telephone number, and any other identifier by which you may be contacted online or offline (all of the foregoing types of information, collectively and separately, "Personal Information");
  
• We do not sell Personal Information, including phone information and SMS Opt-In, to third parties. A user may submit their telephone number to us as part of a request to learn more or be contacted, and to consent to being contacted, by SMS. They may do this verbally by providing their phone number and their consent for SMS communication over the phone to us. This action may opt the user in for SMS communication with their consent. The user may reply to any SMS message with the word ‘unsubscribe’ or ‘STOP’ to opt out of future SMS communication.
• that is about you but that does not identify you individually, such as information about the type of pain that you have been experiencing; and/or
• about your internet connection, the equipment you use to access the Website, and usage details.

Company may collect this information:

• directly from you when you provide it to the Company;
• automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies; and/or
• From third parties, for example, our business partners.

Intellectual Property Rights

The information Company collects on or through the Website may include:

• Information you provide by filling in forms on the Website. This includes information provided at the time of registering to use the Website, subscribing to Company’s services, or requesting further services. The Company may also ask you for information when you report a problem with the Website.
• Records and copies of your correspondence (including email addresses), if you contact the Company.
• Your responses to surveys that Company might ask you to complete for research purposes.
• Your search queries on the Website.
• Any other types of information the user provides.

Information Company Collects Through Automatic Data Collection Technologies

As you navigate through and interact with the Website, Company may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to the Website, including traffic source and other traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
• Information about your computer and internet connection, including your IP address, operating system, and browser type

Although the information Company collects automatically does not include Personal Information, Company may choose to maintain or associate the information it collects automatically with Personal Information Company collects in other ways. This helps Company to improve its Website and to deliver a better and more personalized service, including by enabling Company to:

• Estimate its audience size and usage patterns.
• Store information about your preferences, allowing Company to customize the Website according to your individual interests.
• Speed up your searches.
• Recognize you when you return to the Website.

The technologies Company uses for this automatic data collection may include:

• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of the Website. Unless you have adjusted your browser setting so that it will refuse cookies, Company’s system will issue cookies when you direct your browser to the Website. For information about managing your privacy and security settings for cookies, see Choices About How Company Uses and Discloses Your Information.
• Web Beacons. Pages of the Website and Company's emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on the Website may be served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use the Website. The information they collect may be associated with your Personal Information or they may collect information, including Personal Information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

Company does not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How Company Uses and Discloses Your Information.

How Company Uses Your Information

Company may use information that it collects about you or that you provide to the Company, including any Personal Information:

• To present the Website and its contents to you.
• To provide you with information, products, or services that you request from Company
• To fulfill any other purpose for which you provide such Personal Information.
• To carry out Company’s obligations and enforce its rights arising from any contracts entered into between you and Company, including for billing and collection.
• To notify you about changes to the Website or any products or services Company offers or provides though the Website.
• To allow you to participate in interactive features on the Website.
• In any other way Company may describe when you provide such Personal Information.
• For any other purpose with your consent.

Company may also use your information to contact you about its own and third-parties' goods and services that may be of interest to you. If you do not want Company to use your information in this way, please do not submit your information via the Website. For more information, see Choices About How We Use and Disclose Your Information.

Company may use the information it has collected from you to enable Company to display advertisements to its advertisers' target audiences. Even though Company does not disclose your Personal Information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Disclosure of Your Information

Company may disclose aggregated information about its users, and information that does not identify any individual, without restriction.

Company may disclose Personal Information that its collects or that you provide as described in this policy:

• To Company’s subsidiaries and affiliates.
• To contractors, service providers, and other third parties Company uses to support its business and who are bound by contractual obligations to keep Personal Information confidential and use it only for the purposes for which Company discloses to such parties.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Company's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by Company about its Website users is among the assets transferred.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by Company when you provide such information.
• With your consent.

Company may also disclose your Personal Information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To contractors, service providers, and other third parties Company uses to support its business and who are bound by contractual obligations to keep Personal Information confidential and use it only for the purposes for which Company discloses to such parties.
• To enforce or apply Company’s terms of use.
• If Company believes disclosure is necessary or appropriate to protect the rights, property, or safety of Company, its customers, or others.

Choices About How Company Uses and Discloses Your Information

The Company strives to provide you with choices regarding the Personal Information you provide to Company. The Company has created mechanisms to provide you with the following control over your information:

• Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
• Disclosure of Your Information for Third-Party Advertising. If you do not want Company to share your Personal Information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by sending us an email with your request to privacy@reliefnow.com.
• Promotional Offers from the Company. If you do not wish to have your email address/contact information used by the Company to promote its own or third parties' products or services, you can opt-out by sending us an email stating your request to privacy@reliefnow.com. This opt out does not apply to information provided to the Company as a result of a service experience or other transactions.
• Targeted Advertising. If you do not want Company to use information that it collects or that you provide to Company to deliver advertisements according to its advertisers' target-audience preferences, you can opt-out by sending the Company an email with your request to privacy@reliefnow.com.

The Company does not control third parties' collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.

Residents of certain states may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.

Accessing and Correcting Your Information

You can review and change your Personal Information or request access to, correct, or delete any Personal Information that you have provided to Company by sending the Company an email at privacy@reliefnow.com. Company may not accommodate a request to change information if Company believes the change would violate any law or legal requirement or cause the information to be incorrect.

Proper access to, and use of, information provided on the Website is governed by Company’s terms of use.

Residents of certain states may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.

Your State Privacy Rights

State consumer privacy laws may provide their residents with additional rights regarding Company’s use of their personal information.

California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with rights to:

• Confirm whether we process their personal information.
• Access and delete certain personal information.
• Correct inaccuracies in their personal information, taking into account the information's nature processing purpose (excluding Iowa and Utah).
• Data portability.
• Opt-out of personal data processing for:
• targeted advertising (excluding Iowa);
• sales; or
• profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).
• Either limit (opt-out of) or require consent to process sensitive personal data.

State consumer privacy laws may provide their residents with additional rights regarding Company’s use of their personal information.

California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with rights to:

Changes to the Website

The exact scope of these rights may vary by state. To exercise any of these rights, or to appeal a decision regarding a consumer rights request, please contact us in writing at privacy@reliefnow.com.

Nevada provides its residents with a limited right to opt-out of certain personal information sales. Residents who wish to exercise this sale opt-out rights may submit a written request to this designated address: privacy@reliefnow.com. However, please know we do not currently sell data triggering that statute's opt-out requirements.

Data Security

Company has implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers. Any payment transactions information will be encrypted.

The safety and security of your information also depends on you. If Company has given you (or if you have chosen) a password for access to certain parts of the Website, you are responsible for keeping this password confidential. Please do not to share your password with anyone.Unfortunately, the transmission of information via the internet is not completely secure. Although Company does its best to protect your Personal Information, Company cannot guarantee the security of your Personal Information transmitted to the Website. Any transmission of Personal Information is at your own risk. Company is not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Company’s Privacy Policy

It is Company's policy to post any changes we make to our privacy policy on this page. If Company makes material changes to how Company treats its users' Personal Information, Company will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting the Website and this privacy policy to check for any changes.[1]

Contact Information

To ask questions or comment about this policy and Company’s privacy practices, contact us at: privacy@reliefnow.com.

Notes

1 Website operators should notify their users when they intend to materially change how they use users' personal information and obtain the users' affirmative agreement (opt-in) to the change. This notice typically is provided via (i) email, (ii) a notice posted on the website requesting click-through consent, and (iii) often both of the foregoing. It should be noted that users not responding to an email explaining the changes to the privacy policy are not deemed to have given their consent and a site operator should then treat their information according to the privacy policy in effect at the time their information was collected. This means that information collected under different privacy policies may need to be maintained separately. Website operators should therefore adapt this section to reflect exactly how the site operator notifies users of policy changes.